Pan Dumpling House

ry Ruyk 3 weeks ago

My boyfriend, a friend, and I arrived here around 12 PM on a Monday. There were several open tables. Since we were in a rush, we ordered quickly. We understood that cooked dishes take time, so we quickly ate the cold appetizers that arrived first.Because of an urgent matter, I had to leave early with our friend. I paid the bill immediately, left a standard 15% tip, and requested the rest of our food to be packed to-go. My boyfriend stayed at the table to wait for the takeout and for me to pick him up. The drive took me about 20 minutes round trip.The entire time from when we first walked in to when I picked up my boyfriend was only 45 minutes—a completely normal dining duration. However, while waiting, the manager repeatedly harassed and tried to kick my boyfriend out, asking him what he was still waiting for. The manager even pointed at his table in front of other waiting customers and stared him down maliciously.It was 100°F outside. My boyfriend was a paying customer waiting for food we already paid and tipped for. It is the restaurant's job to manage wait times, not to bully and chase away guests who have barely been there. Unacceptable and completely absurd.

luvinlife a month ago

I ordered the xiao long bao, jasmine grapefruit tea, chicken and corn dumplings, veggie fried rice and chow main, and salt and pepper wings. The chicken dumpling were just okay but the xiao long bao was phenomenal, better than Din Tai Fung. The salt and pepper wi bf were juicy and perfectly seasoned, a personal favorite of mine from this dining experience. The fried rice and chow main were good but nothing mind blowing. The jasmine grapefruit tea was delectable, it was a great balance of sweetness, you also could taste the freshness of the grapefruit. The seating was spacious and clean. The time I went (3:30) was extremely busy. The waiters were fast and the food was hot. My only problem with the service is that it is very difficult to hear what the waiter is saying. The food is worth the price, I plan to come back to this Norco gem.

Tricia Avenido a month ago

I was surprised by how big the portions are, like you could buy a plate of rice or noodles and easily share it with 4 people, which justifies the price since it is a little expensive. I spent around $77 including tip which was 2 drinks, an appetizer, and 3 main plates. Actually, they don't have just a side of fried rice, so we were forced to buy it as a main plate. Everything tastes good. I just finished my leftovers and I'm already craving the noodles since they were so soft. The restaurant is clean and modern with big windows and an outdoor patio. If it weren't so hot (We came on a 100F day) it looked like a nice place to eat under the umbrellas. I accidentally spilled a jar of hot sauce which for some reason had a loose removable lid and one of the waitresses was quick to clean it up for us. She was nice about it, too, like she could've easily copped an attitude with us about it, but didn't. A man next to us said he accidentally did the same thing which makes me think they need to find a different container for that sauce. There's a huge parking lot, so that wasn't a problem. However, the area directly in front of the restaurant and the other shops near it were sectioned off

Sonia Herrera 3 months ago

We order Xiao Long Bao and it was delicious. The Mongolian beef had a good flavor except the meat needs to be a bit softer and juicy. Fast service and good experience

A Cruz 5 months ago

My friend recommended Pan Dumplings House, and I’ve been craving dumplings for so long. I’m really glad I tried it. My favorite was simple: I had the dumplings with chili oil, and it definitely satisfied my craving. The staff were really nice, and I also like that the dumplings and other dishes are made fresh.